FREQUENTLY ASKED QUESTIONS

We’re sure you have questions. Go ahead and find the answers.

General Leasing Questions

Do you allow pets?

Yes, we are a pet friendly community.

If I am over 21, do I still need a guarantor?

Yes. All leases are required to have a guarantor. If an approved guarantor cannot be obtained, Greystar Property Management, Inc. will accept a security deposit of one and a half (1.5) month's rent.

Will you send me a bill for each installment?

We do not send any invoices, but for your convenience, you can use our online resident portal to check your balance at any time.

Do you have covered parking available?

Yes. Obtaining a parking spot in the garage in on a first come, first serve basis and limited spots are available to residents for a monthly fee. There are other garages available near the community, including on campus.

What if I need to cancel my lease?

With the exception of joining the military, we do not offer a lease termination clause in the lease. The resident is responsible for the entire lease contract. Urbane does allow residents to transfer their lease agreement with proper authorization from the management staff.

Renewal Questions

If I renew, does my guarantor have to sign again?

No. Your guarantor doesn't have to do anything extra!

I'm graduating in December, can I still renew?

Contact the office for details on the options available to you.

It seems early to renew, I just moved in?

Renewing now will provide the most benefit to you. By signing early, you will secure your space for next year and take advantage of the best pricing available.

When do I start paying the new rent amount?

On the first day of your new lease.

What is a "renewal"?

Are you loving it here and can't imagine leaving at the end of your lease? By signing a renewal, you get to extend your stay at your community!

If I renew, do I have to move out and move back in?

When you renew and choose to stay in your current spot, no moving is required!

How do I renew my lease?

We know how busy you are, so we have made the process as quick and easy as possible. Renewing is a easy as "1,2,3"! Just following these steps:

1. Open your renewal email from us.
2. Review the terms, and click "Accept"
3. Follow the prompts to sign the new lease agreement.

It's that easy!

Can I request different roommates?

We want you to be comfortable here, and we will do everything we can to accommodate your roommate requests.